Privacy Policy

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Last updated: 6 May 2026

Welcome to Tackle Suicide CIC (“we”, “our”, “us”). We are committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use www.tacklesuicide.org (“the Website”), contact us, complete surveys, donate, participate in projects, or engage with our services and initiatives.

By using this Website, you agree to the terms of this Privacy Policy.

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1. Who We Are

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Tackle Suicide CIC is a UK-based community interest company focused on improving mental health awareness, wellbeing, suicide prevention, and support within rugby and other sporting communities.

For the purposes of UK data protection law, the data controller is:

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Tackle Suicide CIC
Website: www.tacklesuicide.org
Email: contact@tacklesuicide.org

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2. Information We Collect

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Information You Provide Directly
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This may include:

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  • Your name
  • Email address
  • Phone number
  • Organisation or club affiliation
  • Survey responses
  • Messages submitted through contact forms
  • Information shared when requesting support or resources
  • Donation information (processed securely through third-party providers)

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Sensitive Information

Because of the nature of our work, some users may voluntarily provide sensitive personal information relating to:

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  • Mental health
  • Wellbeing
  • Suicidal thoughts or experiences
  • Brain injury or health concerns
  • Personal lived experiences

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We only process this information where:

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  • You have clearly consented,
  • It is necessary for safeguarding purposes, or
  • Processing is otherwise permitted under applicable law.


Technical Information

We may automatically collect:

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  • IP address
  • Browser type
  • Device information
  • Page visited
  • Time spent on pages
  • Cookies and analytics data

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3. How We Use Your Information

We may use your information to:
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  • Respond to enquiries and communications
  • Deliver our services, projects and initiatives
  • Improve the Website and user experience
  • Conduct research and wellbeing surveys
  • Analyse participation and engagement trends
  • Share updates, newsletters or campaign information (where consent has been provided)
  • Process donations and fundraising activities
  • Protect users and support safeguarding obligations
  • Comply with legal obligations


We will only use your information where we have a lawful basis to do so under UK GDPR.

4. Lawful Bases for Processing

We rely on one or more of the following lawful bases:
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  • Consent
  • Legitimate interests
  • Performance of a contract
  • Legal obligation
  • Vital interests (including safeguarding situations)


Where special category data is processed (such as mental health information), we will rely on explicit consent or another lawful exemption under applicable law.

5. Cookies and Analytics

Our Website may use cookies and similar technologies to:

  • Improve functionality
  • Understand how visitors use the Website
  • Monitor performance and traffic
  • Enhance user experience

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We may use analytics providers such as:

  • Google Analytics
  • Meta Pixel
  • Other website performance tools

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You can control cookies through your browser settings.

6. Sharing Your Information

We do not sell your personal information.

We may share information with trusted third parties where necessary, including:
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  • Website hosting providers
  • Email communication platforms
  • Payment processors
  • Survey and research platforms
  • Professional advisers
  • Safeguarding or emergency services where required

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All third parties are expected to keep your information secure and only process it lawfully.

7. Data Security

We take reasonable technical and organisational measures to protect your personal information against:
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  • Unauthorised access
  • Loss
  • Misuse
  • Disclosure
  • Alteration


However, no online transmission or storage system can be guaranteed to be completely secure.

8. Data Retention

We only keep personal information for as long as reasonably necessary to:

  • Fufil the purposes outlined in this policy,
  • Meet legal or regulatory obligations,
  • Resolve disputes,
  • Maintain safeguarding records where required.

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9. Your Rights

Under UK GDPR and applicable data protection laws, you may have the right to:

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  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your information
  • Restrict processing
  • Objust to processing
  • Withdraw consent
  • Request data portability
  • Lodge a complaint with the UK Information Commissionaer's Office (ICO)


ICO Website:
https://ico.org.uk/

To exercise your rights, contact us at:
contact@tacklesuicide.org

10. Safeguarding and Crisis Situations

Tackle Suicide CIC is not a crisis intervention service.

If we believe there is a serious and immediate risk of harm to an individual, we may take appropriate safeguarding action, including contacting emergency services or relevant support organisations where legally and ethically appropriate.

If you are in immediate danger or crisis, please contact emergency services or a qualified crisis support provider in your country.

In the UK:
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  • Call 999 in an emergency
  • Contact Samaritans on 116 123
  • Visit NHS urgent mental health support services

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11. Third-Party Links

Our Website may contain links to third-party websites, organisations, or resources. We are not responsible for the privacy practices or content of those external websites.

12. Children and Young People

Our Website is not specifically directed toward children under 13 without parental involvement.

Where surveys or wellbeing initiatives involve young people, appropriate safeguarding and consent procedures should be followed.

13. International Data Transfers

Some service providers may process data outside the United Kingdom. Where this occurs, we will take appropriate safeguards to ensure your information remains protected.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last updated” date.

15. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Tackle Suicide CIC
Email: contact@tacklesuicide.org
Website: www.tacklesuicide.org

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